Dunkin’ locations across several states, particularly in Nebraska and New Mexico, are facing doughnut shortages.
According to the reports, Dunkin’ stores located in Omaha, Lincoln, and Grand Island in Nebraska ran out of doughnuts on Thursday, January 9, and Friday, January 10, and displayed signs on their doors and drive-thru kiosks saying that the pastries were unavailable “due to manufacturing error.” At the same time, some offered “Munchkins” or doughnut holes on Friday.
An employee in Omaha, Nebraska revealed to ABC9 WCPO in Cincinnati that they have been instructed by corporate headquarters to remain silent about the situation. In contrast, a Dunkin’ owner in Omaha informed that products from one of their suppliers were deemed defective. However, no official word has yet been released from the chain itself.
Meanwhile, other stores in Albuquerque, New Mexico, and surrounding suburbs confirmed to NBC Chicago that there had been a doughnut drought. Some employees stated that the delivery trucks have been arriving without the cargo that the chain is famous for. They expressed hope that the stocks would arrive by next week.
How have the customers reacted to the sudden doughnut shortage in Dunkin’?
Customers are frustrated over the recent doughnut shortage faced by Dunkin’ with some questioning the corporate headquarters.
“That's what happens when you don't even make your own doughnuts. Krispy Kreme doesn't run out!” A user wrote.
"It's interesting to see how a manufacturing error can disrupt something as simple as doughnut availability." Another user added.
“Um, what the heck? I never worked at Dunkin, but I did work at Winchell's back in the day. There was no manufacturing, we cooked doughnuts. It's fried dough.” One person commented.
“Guess it’s just coffee and Munchkins for now, but that’s no replacement!” A user said.
“Employees blame supply chain issues, but corporate HQ is keeping quiet.” One more wrote.
“Ridiculous... When a company fails on the basics, it's time to get back to BUSINESS.” Someone else commented.
More details about Dunkin’
Dunkin’, originally named Dunkin’ Donuts, was founded by William Rosenberg in Massachusetts in 1950. The restaurant evolved into a doughnut and coffee chain.
It expanded its franchise to over 13,200 restaurants across 45 countries. It introduced the Munchkins or doughnut holes in 1972, which became the brand's signature product.
In January 2019, the famous doughnut chain rebranded itself as Dunkin’ largely focusing on beverages while maintaining its heritage in doughnuts. In 2020, it was purchased by Inspire Brands.
Speaking about the shortages of doughnuts across several states, Jack D'Amato, a spokesperson for Inspire Brands, stated that the problem arrived with doughnuts from a single supplier, which impacted approximately 4 percent of Dunkin’s US locations.
Meanwhile, industry experts have suggested labor shortages, transportation delays, and increased demand as the factors that have disrupted the supply chain.
Dunkin’ recently launched a limited edition drink called the Brown Sugar Shakin’ Espresso in collaboration with Sabrina Carpenter, which has been largely appreciated by her fans.