If you love Amika and its haircare products, you might want to check your cupboard after their latest announcement. On January 6, 2025, Amika issued a statement on their official website recalling one of their products that has been in the market since 2023 and 2024.
The product in question is the Mirrorball high shine + protect antioxidant shampoo. Other products in the Mirrorball line are not being recalled.
The recall was issued by the haircare brand after a few complaints about a change in the odor and a few cases of temporary irritation after using the Mirrorball shampoo.
What is the reason behind Amika recalling its Mirrorball high shine + protect antioxidant shampoo?
Amika has provided their customers with a detailed statement on their official website regarding the recall of its Mirrorball shampoo. The company says:
"We are initiating a voluntary recall of amika mirrorball high shine + protect antioxidant shampoo. No other amika products are affected by this voluntary recall."
They have also provided their customers with the reason behind the recall. The statement explains:
"We have been monitoring recent feedback citing change in odor & in rare cases, temporary irritation. There have been no reported serious adverse health events associated with using this product. We initiated this recall after determining that various production batches at our third-party manufacturing site do not meet our stringent quality standards, due to the presence or potential presence of a bacterium called P. Gergoviae."
If you have any Mirrorball high shine + protect antioxidant shampoo in the house dating from 2023 to 2024, it is best to discard it to avoid any possible health issues.
The brand has also reassured its customers that the product does not cause any adverse effects. In Amika's words:
"We want to reassure you that, after consultation with an independent toxicology group, we are confident the use of this product does not pose a serious health or safety risk to healthy people. However, individuals with certain risk factors such as a weakened immune system or broken skin may be more susceptible to infection."
What do you do if you have the Mirrorball high shine + protect antioxidant shampoo with you?
If you have purchased the Mirrorball high shine + protect antioxidant shampoo, stop using the product immediately. You can get a full refund if you have purchased any of the products that are contaminated.
If you have bought the shampoo from a retail store, you can go back to the store and get a refund and return the product. You can also visit the retailer's website to get a full refund.
If you have purchased the product by another means, you can contact Amika through their phone number, email, or through their website. There is a form you can fill out to get your refund.
If you are a hair stylist or a salon, you may have bought the product in bulk. You can also go to Amika's website to fill out a form for a refund.
If you have been using or you have the Amika Mirrorball high shine + protect antioxidant shampoo, stop using it immediately. Even if you do not notice any smell or changes in the product, return it to the retailer you bought it from or fill out a form on their website to get a full refund. Regarding this incident, Amika has issued an apology on their official website.
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