What happened at Charlotte Airport? American Airlines speak out after employee’s death

An American Airlines employee was killed in a collision with a ramp vehicle at Charlotte Airport (CLT) on January 27, 2025. Emergency services responded immediately, at around 9.30 am, but the worker was pronounced dead at the scene.

According to Charlotte-Mecklenburg Police and AAH management, one ramp vehicle was involved but the details of the accident remain sparse. The airport, alongside American Airlines and emergency teams, is conducting a full investigation into the incident. According to the Daily Mail, the Austin Police Department's Vehicle Homicide Unit is treating the incident as an accidental death. In response to the accident, Charlotte Airport has made chaplaincy services available to offer support to employees who are grieving this loss.

American Airlines extended condolences and stated that employees are providing assistance to the family members and colleagues of the deceased. American Airlines released the following media statement:

"We are devastated by the accident involving a team member at Charlotte Douglas International Airport (CLT). Our thoughts and prayers are with the family and our local team members. We are focused on ensuring that all involved have the support they need during this difficult time."

Charlotte-Mecklenburg Police released a statement saying:

“At 9:38 a.m., on Monday, Jan. 27, 2025, CMPD was dispatched to a call for service at the Charlotte Douglas International Airport referencing an employee reportedly struck by a vehicle on the tarmac. The employee was pronounced deceased on scene by first responders. This is an ongoing investigation.”

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Charlotte Airport officials responded to the incident

In a media statement, Charlotte Airport officials said:

"This morning at approximately 9:30 a.m., a single-vehicle accident involving an airline ramp vehicle occurred at Charlotte Douglas International Airport. Emergency and medical crews responded promptly. Sadly, the individual involved did not survive."

"Our deepest condolences go out to the employee’s family, friends and colleagues during this difficult time. The Airport is working closely with airline and first responder partners in the ongoing investigation and is providing support as needed. Airport chaplains are available on site."

In a photo shared on social media, American Airlines employees gathered on the tarmac of Charlotte Airport to pay tribute to the ramp agent who was killed.

The tragic death of an American Airlines employee at Charlotte Airport has left the airport community and the broader aviation industry grieving. Many nuances are present in the investigation, ranging from trying to figure out the circumstances around this terrible accident to looking out for collegial and family support for all affected. In response, both Charlotte Airport and American Airlines have provided resources and condolences, emphasizing the need for solidarity during such a challenging time.