In late spring of 2013, Rafe Hernandez was badly beaten and then spent time in a medically induced coma. While in the coma, he was almost attacked by one of Stefano's men. Worried about his safety and who else Stefano might have on his payroll, Rafe's girlfriend, Kate, set out to hire a physical therapist for Rafe. After reviewing resumes, she selected Jordan Ridgeway.
When Jordan arrived at the hospital, Kate was shocked to see that Jordan was a female, though a somewhat homely looking woman with glasses and a stringy ponytail. Rafe and Jordan got to work almost immediately. Jordan was very strict with Rafe's treatment plan.
Kate was uneasy with the connection forming between Jordan and Rafe. So, she began searching into Jordan's background. Her private investigator was having a hard time finding anything.
Meanwhile, Jordan and Rafe were growing closer. They shared a kiss. Afterwards, Jordan went home and looked through a box of fake ID and told herself that she wasn't going to run this time. But, she also told Rafe that nothing more could happen between them while she is his therapist.
Rafe continued to heal and as soon as he could be released from the hospital to continue his therapy at home, he fired Jordan and hired a new therapist. Jordan and Rafe began dating and were very happy together.
But Kate was still suspicious and continued digging into Jordan's past. Kate hired Jordan's former roommate, Sheryl, to work at Mad World. Jordan was shaken when she saw Sheryl in Salem, but eventually the two settled things and continued their friendship in Salem. Kate couldn't get any information about Jordan out of Sheryl so Kate hired another private investigator to keep looking into Jordan's past.
Eventually, Kate's investigator lead her to Poplar Bluff, MO where Kate met a man named Clyde. He said he was Jordan and Ben's father. Kate told him that Jordan and Ben were living in Salem. What Kate didn't know was that Clyde was an abusive father. He beat Ben as a child. He also wasn't Jordan's biological father. According to Clyde, her biological father drank himself to death when Jordan was five years old. When the beatings got to be so bad, a teenage Jordan stole money from Clyde, took Ben, and ran away from home. They moved several times and eventually split up so that Clyde would have a harder time finding them.
Kate also kept pursing a close friendship with Rafe. One night when Rafe was drunk and feeling terrible about his sister going to jail, Kate and Rafe ended up in bed together. When Jordan found out, she was crushed and broke up with Rafe.
After Rafe, Chad DiMera arrived back in town and struck up a friendship with Jordan. Abigail and Rafe warned her to stay away from him, but he had a habit of showing up when Jordan needed someone. The two grew closer.
The only man in her life causing her grief was Clyde. Ben and Jordan were terrified to see Clyde in Salem. Clyde was determined to have a relationship with Ben and wouldn't let Jordan stand in the way. So, Clyde told Jordan that if she interfered with their relationship, he would tell Ben that Jordan killed their mother. Jordan was shocked. She didn't remember killing her mother and was sure that Clyde was lying. But, as she tried to remember more about her past, she remembered terrible things. One night, she snuck into his room, pulled his gun on him, and accused him of raping her when she was 15. Clyde was adamant that he had apologized for that, but Jordan didn't care.
But, she couldn't bring herself to shoot him. Instead, she left his room in tears. Chad found her and comforted her.